On affected vehicles if the Auxiliary charge (3 pin) cable is used with household extension leads and/or substandard domestic wall sockets for an extended period there is a possibility of the auxiliary charge cable 3 pin plug having a high electrical resistance causing excessive heat build-up. This in extreme cases may cause a failure of the 3-pin cable. If the vehicle is unlocked via the remote fob key during the AC charging process voltage is still present for a further 15 seconds within the charge socket. If the cable is unplugged from the car within this 15 second window there is a possibility of an electrical spark occurring.
Remedy
The existing 13 amp 3-pin cable will be replaced with a 10 Amp cable to prevent excessive heat build-up and the vehicle charging protocol software will be updated to the latest version.
Recall Launch Date
2023-11-14
Recall No.
R/2023/309
Models Affected
ORA
Manufacturer Ref
88237C4
VIN Start
VIN end
Build Start
2022-07-30
Build end
2023-12-31
Vehicle numbers (UK)
1449
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please get in touch with an authorised workshop (see below at "What the owner should do?").
What the owner should do?
Suppose you read about a recall that you think may affect your car. In that case, you should immediately contact a main dealer or workshop officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
If you wish to know more about the eventual problems of a specific car (e.g. real mileage, potential traffic accident damages, odometer rollback, repairs, etc.), in that case, we suggest going to this page.
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